We pride ourselves in providing absolute transparency to our clients. Nowhere is this more important than with the documentation we prepare about our client networks. Most IT providers keep data in systems not available to their clients, and produce monolithic “IT binders” that are seldom updated, if even created at all.
To this end, we leverage an amazing documentation platform, Monkey Box. With Monkey Box we’re able to keep our clients in the loop with regards to all their documentation, and it allows us a central way to keep everything updated, current, and secure.