Co-Managed IT
If your organization has an internal IT function, Ook can provide additional expertise and support to augment the impact of your existing team.
With a wide breadth of experience in hands-on, real-world scenarios, we are optimally suited to help businesses make IT decisions that comply with security requirements, governance, and follow industry best practices.
What can we help with?
- Management of specific aspects of your infrastructure as required
- On-demand expertise to help validate needs or technical architecture initiatives
- Access to a collaborative support ticket system for consolidated tracking of issues and support requests
- Remote Monitoring and Management of your critical infrastructure (servers, hypervisors, UPSes, firewalls, switching, wireless)
- Project scoping, planning, management, and execution at the highest standards
- Thorough documentation of your environment (we give you access!)
- Most importantly, collaboration with your internal team to assist in delivering successful projects and services to augment their impact within your organization