We Are Ook.

Our Vision

Our customers will love their relationship with IT and will leverage technology to steward their business into the future. Ook is the fire flower to your Fire Mario®.

Our Mission

To delight with every interaction, deliver on our promise of efficiency, and always make great decisions.

Our Values

We subscribe to the notion that values are things we do and company culture is modelled from the behaviours of our leaders. To that end, our values are the things we’ve discovered about ourselves and about our business.

Be curious.

Not content to just “fix stuff”, we’re passionate about understanding the inner workings of the technologies we deploy. We’ll always look to address the root cause of the problems we encounter.

Be yourself.

“Be yourself; everybody else is already taken.” – Oscar Wilde. We’re not here to change who anybody is. We like us for us, with all our quirks and particularities.

Be trustworthy.

Our business starts with and depends on honesty and trust. Every interaction and every decision are opportunities to create trust, and our coworkers and customers must feel in their bones that we’ve got their back.

Make awesome decisions.

We like getting out of the way of awesome decisions. If it’s right for the customer, right for Ook, and it’s the right thing to do, make the decision.

Be thorough.

Follow up and follow through. Our work is never done, but it’s important to close the loop so we can keep our forward momentum.

Create raving fans.

Raving fans are loyal and can transform our business. We strive for transparency in everything we do and to always deliver more than we promise.